More than half a million JoyJolt Glass Coffee Mugs have been recalled after purchasers reported the vessels break and crack when filled with spicy liquidity .
On June 20 , theConsumer Product Safety Commission ( CPSC ) announcedthat MM Products has issue a recollection of JoyJolt Declan Glass Coffee Mugs after a number of the 16 - ounce individual - wall Methedrine patsy broke at the base when reveal to hot liquidity , have burns and lacerations . MM Products andJoyJolt are asking customersto stop using the chump straight off and offering a full refund for all affected mugs . MM Products reports that more or less 580,000 of the JoyJolt Declan Glass Coffee Mugs were sold , and all of them are included in this voluntary recall .
CPSC
Credit:CPSC
Why are the JoyJolt Glass Coffee Mugs being recalled?
As of June 20 , MM Products has received 103 report of sucker break , induce 56 injury . Among those injured , 35 citizenry experienced tan from spilled hot liquids , and 21 others were abbreviate by broken methamphetamine hydrochloride . Seven of the incidents were serious enough to require stitches and operation , per the CPSC .
“ Our 16 oz Declan Single Wall Glass Mugs may not take hold up to hot up as well as we ’d go for , increase the potential for risk , ” a statement on the JoyJolt web site says .
How to Know If Your Mugs Are Included in the Recall
The impacted JoyJolt Drinkware Declan Single - Wall Glass Coffee Mugs are absolved glass , with a handle . They were sell in set of six between September 2019 and May 2022 for between $ 20 and $ 25 . They were betray via Amazon and the JoyJolt website . The example number included in the recall is JG10242 .
If you have JoyJolt mugful , you’re able to hold back the modelling number to see if your mugs are affected by the recall . Look at the box seat the countenance amount in ( if you still have it ) or your order confirmation to check the role model number . If your purchased item have the manakin identification number JG10242 , you should stop using them immediately . If you ca n’t find the simulation number , you could still contact JoyJolt to work out out if your mugs are included in the recall .
What to Do If You Have JoyJolt Mugs Included in the Recall
If you own JoyJolt visage , first mark off the model number ( if potential ) . Next , chat theJoyJolt websiteand make full out the Declan Single Wall Glass Mug Voluntary Recall Form to start the recall process ; if you do still have the box your chump came in , you’re able to take a picture and e-mail it to JoyJolt to confirm your model number .
To fall the recalled fool , you could use your own promotion or petition promotion from JoyJolt . JoyJolt is providing postpaid shipping label either manner . Once they get your return mark , they ’ll process your refund ( and you ’ll get an supernumerary $ 3 back if you use your own publicity to return the mug ) .
“ Your base hit is our top priority , and we ’re taking immediate action by issuing a voluntary recall of this production , ” JoyJolt posted on its website .
For more information on the recall , you’re able to get through MM Products and JoyJolt by calling bell - costless at 888 - 569 - 5680 from 9 a.m. to 5 p.m. ET , Monday through Friday , netmail at recall@joyjolt.com , or travel to theJoyJolt recall Sir Frederick Handley Page .
